This year has been a very challenging year for the AOR and I'm sure it has been the same for everyone in the restoration business. We've tried to keep our Website updated with any changes as soon as you have requested it. Unfortunately, my webmaster's computer has crashed (like it just did again recently) so it put us a little bit behind schedule once in a while. In this newsletter, we have included some bios about our members. I intend to do this with every newsletter. So...if you have one, send it to me. My hope is that not only members will read these but potential customers for all of YOU! I would like to see a new newsletter published every two months, thereby getting everyone who is a member a chance to get noticed. Please keep in contact with me, send me those bios and any advertisement you would like to include.I hope next year is a prosperous year for all of my members and please stay involved with the e-groups. Let your voices be heard!!!